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Swell Markets Privacy Policy

Effective Date: 08/20/2026

At Swell Markets, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information you provide through our website, newsletter, SMS/text messaging, vendor applications, payments, and at our events.

1. Information We Collect

a. eNewsletter Subscription

  • When you sign up for our eNewsletter, we collect your email address.

  • This information is used to send updates, market announcements, recipes, vendor stories, promotions, and other Swell Markets information.

  • You may unsubscribe from the eNewsletter at any time using the unsubscribe link included in our emails.

b. SMS/Text Message Communications

  • If you choose to provide your mobile phone number and separately opt in to receive text messages from Swell Markets, we collect your mobile phone number for the purpose of sending SMS/text messages.

  • SMS messages may include:

    • Market reminders and announcements

    • Event information and updates

    • Vendor and market updates

    • Special offers and promotions

    • Other information related to Swell Markets and our events

  • Message frequency varies. Message and data rates may apply.

  • SMS consent is optional and is not a condition of purchasing any goods or services. You will not be enrolled in SMS communications unless you affirmatively select the SMS consent option on our website.

  • You may opt out of SMS messages at any time by replying STOP to a text message. For assistance, reply HELP. You may also contact Swell Markets directly to request removal from SMS communications.

c. Vendor Applications

  • When applying to be a vendor, we collect:

    • Full Name

    • Business Name

    • Email Address

    • Phone Number

    • Mailing Address

    • Business Description

    • Product List

  • This information is used to review applications, approve vendors, manage markets, and communicate with vendors about market-related information.

d. Vendor Payments

  • When making payments for market reservations, vendors provide:

    • Credit Card Information

    • Billing Address

  • Payments are securely processed through Wix Payments. Swell Markets does not store credit card information directly on our servers.

e. Usage Data

  • We may collect non-personal information about how users interact with our website and services, such as pages visited and general website usage information, to improve functionality, performance, and the user experience.

2. How We Use Your Information

We use the information we collect to:

  • Deliver the eNewsletter you subscribe to.

  • Send SMS/text messages to individuals who have specifically opted in to receive them.

  • Process and review vendor applications.

  • Communicate important market information, updates, and announcements.

  • Send event-related information, promotions, and other communications you have chosen to receive.

  • Process vendor payments securely through Wix.

  • Improve our website, services, and communications.

  • Respond to questions, requests, and customer service inquiries.

We only send SMS/text messages to individuals who have affirmatively opted in to receive SMS communications from Swell Markets.​

3. Sharing of Information

  • Personal information is not sold or rented to third parties.

  • We may use trusted service providers to help us operate our website, process payments, manage communications, send eNewsletters and SMS/text messages, and provide other services on our behalf. These service providers may have access to personal information only as necessary to provide those services.

  • Vendor information may be shared with authorized Swell Markets staff as needed to manage markets and vendor participation.

  • Payment information is processed securely through Wix Payments and is not shared beyond what is necessary to process and manage payments.

  • We do not sell or share mobile phone numbers with third parties for their own marketing purposes.

4. Security of Information

  • We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction.

  • Payments are processed through Wix Payments using appropriate security measures.

  • eNewsletter, SMS subscriber, vendor, and other website data may be stored securely through Wix and other service providers used by Swell Markets.

5. Your Rights and Communication Preferences

  • You may unsubscribe from the eNewsletter at any time using the unsubscribe link included in each email.

  • SMS subscribers may opt out of text messages at any time by replying STOP to any Swell Markets text message.

  • For assistance with SMS messages, reply HELP.

  • You may also contact Swell Markets to request access to, correction of, or deletion of your personal information, or to withdraw consent for communications.

  • Withdrawing consent from SMS or email communications does not affect your ability to purchase goods or services from Swell Markets.

6. Cookies and Tracking

  • Our website uses cookies and similar technologies to improve functionality and performance.

  • We may use information collected through cookies and similar technologies to understand how visitors use our website and to improve our services.

  • We do not sell browsing data.

7. Photo & Media Release

  • By attending Swell Markets events, you acknowledge and agree that photos or videos of you or your products may be taken. These images may be used by Swell Markets for:

    • Our website

    • eNewsletters

    • Social media pages

    • Other promotional materials related to Swell Markets

  • Photos and videos will be used for promotional purposes to highlight the markets, vendors, and community. No personally sensitive information will be intentionally published without appropriate consent.

  • If you do not wish to be photographed or recorded, please notify a Swell Markets team member at the event.

8. Changes to This Privacy Policy

  • Swell Markets may update this Privacy Policy from time to time to reflect changes to our services, communications, or privacy practices.

  • When changes are made, the updated policy will be posted on this page with a revised effective date.

9. Contact Us

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